The hotel offers amenities for your comfortable stay and unforgettable experiences
Incredible Views!
“The room we stayed in was on the top floor and offered breathtaking panoramic views that made our stay unforgettable.” view full review
Cozy Comfort
“The bed was exceptionally comfortable, allowing us to rest well after our long days of exploring.” view full review
Special Touches
“I was surprised by the lovely rose petals and complimentary bottle of bubbles waiting for us, making our engagement celebration even more special.” view full review
Nice Breakfast Perks
“The coffee machine in the room was a fantastic addition, making our breakfast experience much more enjoyable and convenient.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
107 Old Hall Street,
Liverpool,
United Kingdom,
L3 9BD,
Merseyside
Map view
street view
107 Old Hall Street,
Liverpool,
United Kingdom,
L3 9BD,
Merseyside
City landmarks
Harbour
Royal Albert Dock Liverpool
1.6
km
Church
Liverpool Cathedral
2.1
km
Mall
The Cavern Club
1.3
km
Museum
Museum of Liverpool
1.2
km
Museum
The Beatles Story
1.8
km
Museum
Merseyside Maritime Museum
1.6
km
Royal Liver Assurance Pier Head
Royal Liver Building
900 m
Albert Dock
Tate Liverpool
1.5
km
Museum
World Museum
1.3
km
Gallery
Walker Art Gallery
1.5
km
Museum
International Slavery Museum
1.5
km
Harbour
Pier Head
1.0
km
Event hall
St George's Hall Liverpool
1.6
km
Stadium
Anfield
3.2
km
Art object
Beatles Statue
1.1
km
LiverpoolEngland
Mathew Street
1.3
km
Mall
Liverpool ONE
1.4
km
9 Albert Dock
The Piermaster's House
1.4
km
Library
Liverpool Central Library
1.4
km
Art object
Eleanor Rigby Statue
780 m
Town Hall High Street
Liverpool Town Hall
600 m
LiverpoolEngland
Concert Square
1.8
km
Cunard Building Water Street Pier Head Entrance
British Music Experience
970 m
Shopping Area
Metquarter
1.2
km
Cunard Building Water Street
Cunard Building
1.0
km
Bold Street
1.7
km
Park
Chavasse Park
1.6
km
Nearby
Museum
Western Approaches Museum
490 m
Horton House Exchange Flags
Nelson Monument
460 m
St. Nicholas Place
Memorial to the Engine Room Heroes of the Titanic
530 m
Restaurants
Prescient
180 m
St Paul's Square
St Paul's Social
220 m
4 St. Pauls Square
Trattoria 51
270 m
25-31 Old Hall Street
One Fine Day
270 m
Old Hall Street Cotton Exchange
Chez Mal Brasserie & Bar at Malmaison Liverpool
520 m
7 William Jessop Way
Bacchus Taverna
650 m
14 Waterloo Road
Fazenda Rodizio Bar and Grill
440 m
Exchange St E Exchange Flags
Marco Pierre White Steakhouse
460 m
10 Chapel Street Hotel Indigo Liverpool
Cargo Seafood
660 m
19 Princes Parade Alexandra Tower
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.8
Location
8.0
Service
6.3
Dining
7.2
Guest reviews
7.2/10
based on 12 reviews
3.5/5
based on 3509 reviews
7.7
7.7/10 based on 5030 reviews
#66 of 113 hotels in Liverpool based on Tripadvisor
Michael
United Kingdom,
May
2024
8.4/10
I had a wonderful stay at the hotel! The rooms were beautifully decorated with stunning views of the Mersey and equipped with all the necessary facilities. However, there were issues with some staff members invading guest privacy. The service was top-notch with a mix of fantastic customer care and troubling incidents. The location was perfect for both shopping and sightseeing, but there were some rude encounters. The dining experience was delightful, especially for vegans. In terms of facilities, everything was convenient and well-maintained.
Rooms
8.0
The rooms were beautifully decorated with great views of the Mersey and complete with all facilities.
Service
7.0
The service was a mix of fantastic customer service and concerning incidents with staff invading rooms.
Location
9.0
The hotel's location was perfect for both shopping and sightseeing.
Dining
9.0
I enjoyed a delightful dining experience, especially for vegans.
Facilities
9.0
The facilities were convenient and well-maintained.
Daniel
United Kingdom,
April
2024
8.6/10
I had a wonderful stay at the hotel with lovely views, including a stunning sunset over the Mersey. The room had a huge bed, and I enjoyed the view over the water. The service was top-notch, giving excellent customer service with a smile. The location was within easy walking distance from the center, perfect for sightseeing. The dining options were superb, including soya milk for cereal, ideal for vegans. The facilities were outstanding, making my stay truly enjoyable.
Rooms
9.0
The room with the very large bed was excellent, offering a fantastic view over the water.
Service
9.0
The staff provided excellent customer service with a smile, making my stay truly memorable.
Location
8.0
The hotel's location was within easy walking distance from the center, ideal for exploring the city.
Dining
8.0
The dining experience was delightful, offering fresh croissants and catering to vegans with soya milk.
Facilities
9.0
The hotel facilities were top-notch, enhancing my overall experience during the stay.
Nicholas
United Kingdom,
January
2024
7.0/10
I stayed at this hotel and had a great experience. The rooms were fantastic with excellent facilities, and they offered great views of the Mersey. The breakfast was lovely, with a view over The Mersey. However, some aspects of the service were disappointing. The location was convenient, right in the center of Liverpool, but the dining experience could have been improved. Overall, a comfortable stay with a few hiccups.
Rooms
9.0
The rooms were in fantastic condition with excellent facilities and provided great views of the Mersey.
Service
5.0
While some staff members provided excellent customer service with a smile, there were issues with certain members going into rooms they shouldn't and poor management customer service.
Location
8.0
The hotel's location was convenient, right in the center of Liverpool, making it easy to access various attractions and the city center.
Dining
6.0
The dining experience could have been better, especially with more varied breakfast options.
Facilities
7.0
The hotel offered various facilities that were satisfactory for a comfortable stay.
Alfred
United Kingdom,
January
2024
6.8/10
The hotel has a mix of positives and negatives. The rooms are well-equipped with a good hairdryer but lack proper ventilation, though they have a bath and a huge bed. The service experience was a letdown due to maids entering rooms and managers being rude, although the receptionist was able to rectify some issues. The location offers proximity to shopping and sightseeing but faces an office building on one side. The dining experience was satisfactory with decently cooked food and the inclusion of eggs. Overall, a decent stay with room for improvement in service and ventilation.
Rooms
7.0
The rooms are well-equipped with a good hairdryer, bath, and a huge bed, but lack proper ventilation.
Service
5.0
Mixed service experience with issues like maids entering rooms and managers being rude, but some problems resolved by the receptionist.
Location
8.0
Convenient location for shopping and sightseeing, but the proximity to an office building could be a drawback.
Dining
7.0
Satisfactory dining experience offering decently cooked food and included eggs.
Facilities
7.0
Decent facilities overall.
Glen
United Kingdom,
December
2023
8.2/10
The hotel offers stunning views of the Mersey and the rooms are lovely, even with a plug-in fan. The service is top-notch, especially from receptionists, with excellent customer service and a smile. The location is within easy walking distance from the center and close enough to the city center. The dining experience includes beautifully cooked food but does not offer meaty pizza. The hotel provides modern facilities but the price may be on a par with similar hotels in the area.
Rooms
8.0
The rooms have a stunning view of the Mersey and are lovely even with a plug-in fan.
Service
9.0
The service received was fantastic, with excellent customer service and receptionists who are helpful.
Location
9.0
The hotel is in the city center and within easy walking distance from the center.
Dining
7.0
The dining experience includes beautifully cooked food but does not offer meaty pizza.
Facilities
8.0
The hotel provides modern facilities.
Jake
United Kingdom,
December
2023
7.6/10
I had a mixed experience at the hotel. The rooms offered a beautiful view over The Mersey, with a huge bed, but the air conditioning struggled at its lowest setting. The service was a bit inconsistent, with a blend of fantastic customer care and some issues with staff behavior. The location was convenient, just outside the main center, making it easy to explore the city. The dining options were suitable for vegans and included some thoughtful touches like soya milk for cereal. The facilities were decent, providing what I needed during my stay.
Rooms
8.0
The rooms were spacious, offering a stunning view over The Mersey with a huge comfortable bed.
Service
7.0
The customer service was a mix of excellent care with a smile and a few hiccups with some staff behavior.
Location
8.0
The hotel's location was convenient, just outside the main center, which made it easy to access the city's attractions.
Dining
7.0
The dining options were suitable for vegans, providing soya milk for cereal.
Facilities
8.0
The facilities provided what I needed for a comfortable stay.
Jack
United Kingdom,
December
2023
7.0/10
The hotel had wonderful views over the Mersey but a terrible view of the vent system even with the air con on full on the upper floors. The service seemed to have little control despite their efforts, especially the receptionists who resolved the issue and apologized for the 'Miscommunication'. The location was within easy walking distance from the center, but to walk down to the city center was not ideal as they were due to replace the system soon. The dining experience served beautifully cooked food and decent eggs. The facilities were satisfying with some minor issues.
Rooms
7.0
The room had wonderful views over the Mersey but a terrible view of the vent system even with air con on full on the upper floors.
Service
7.0
The service seemed to have little control despite their efforts, but the receptionists were attentive and resolved issues promptly.
Location
6.0
The location was within easy walking distance from the center, but to walk down to the city center was not ideal.
Dining
8.0
The dining experience served beautifully cooked food and decent eggs.
Facilities
7.0
The facilities were satisfactory but with some minor issues.
Joseph
United Kingdom,
November
2023
6.0/10
The hotel offers rooms with a lovely view of the Mersey but lacks proper ventilation despite having adequate facilities. The service at the reception desk was marred by issues of theft and rude behavior. The location is close to Moorefields station and convenient for shopping and sightseeing. The dining experience includes vegan options and soya milk but may be limited. The facilities are satisfactory, but some areas may need attention.
Rooms
7.0
The rooms offer a lovely view of the Mersey and adequate facilities but can get too hot with little ventilation despite using a plug-in fan.
Service
5.0
The service, especially at the reception desk, was marred by incidents of theft and rude behavior from the staff.
Location
6.0
The hotel's location near Moorefields station is convenient for shopping and sightseeing, but some areas need improvement.
Dining
6.0
The dining experience includes vegan options and soya milk but may be limited in variety.
Facilities
7.0
The facilities are satisfactory, but some areas require attention to improve the overall experience.
Luke
United Kingdom,
October
2023
8.2/10
The hotel surprised me with a lovely view over the water from my room, although the lack of plugs near the bed was a bit inconvenient. The service was fantastic at the reception desk, but I had a minor issue with the car park policy. The location was great, within easy walking distance from the city center. The dining experience included decent eggs and soya milk for the cereal, which was a nice touch.
Rooms
7.0
The room had a lovely surprise view over the water, but there was only a little fan and no plugs near the bed.
Service
9.0
The staff provided excellent customer service, although there was a slight issue with explaining the car park policy.
Location
9.0
The hotel's location was superb, within easy walking distance from the city center.
Dining
8.0
The dining experience included soya milk for the cereal and decent eggs, which was a nice addition.
Facilities
8.0
The hotel offered standard facilities that met my needs during the stay.
John
United Kingdom,
August
2023
6.4/10
I stayed in a business class bedroom which was clean and offered a nice view. The hotel has its strengths with clean rooms and amenities, but unfortunately, the service was lacking due to some incidents involving maids entering rooms they shouldn't and rude behavior from the managers. The location, however, was convenient being just outside the main center. The dining experience was decent but lacked options for certain dietary preferences.
Rooms
8.0
My room in the business class was clean with a nice view.
Service
5.0
Although the room was clean, there were issues with the service, including maids entering rooms they shouldn't and rude behavior from the managers.
Location
7.0
The hotel is conveniently located just outside the main center.
Dining
6.0
The dining options were decent but lacked variety for specific dietary needs.
Facilities
7.0
The hotel offered basic facilities to meet the essential needs of guests.
Harry
United Kingdom,
August
2023
7.0/10
The hotel offers excellent facilities and outstanding value with some atmosphere, boasting wonderful views over the Mersey. However, there were issues with the duty manager being too busy to help and denying it, as well as problems with maids and managers affecting the customer service experience negatively.
Rooms
8.0
The twin-bed rooms had some atmosphere and excellent facilities, with wonderful views over the Mersey.
Service
5.0
Despite efforts, the service seemed to have little control, with incidents of a busy duty manager and rude behavior affecting the overall experience.
Location
9.0
The hotel is in a great area, not far from the city center, perfect for sightseeing and shopping.
Dining
7.0
The dining experience was satisfactory, with beautifully cooked food served, but may not be suitable for vegans.
Facilities
6.0
The hotel offers standard facilities, but there were comments about issues with service and control.
William
United Kingdom,
June
2023
6.8/10
I had a mixed experience at this hotel. The location was perfect for shopping and sightseeing, but the service left a lot to be desired. The rooms were comfortable, but there were unfortunate incidents with the staff. The dining was decent, but the facilities were lacking in certain areas.
Rooms
8.0
The room was comfortable with a view over the water.
Service
5.0
The service at the reception desk was disappointing, especially with the incident involving the staff entering rooms they shouldn't.
Location
9.0
The hotel is situated perfectly for shopping and sightseeing.
Dining
7.0
The dining experience was decent with vegan options available.